Frequently Asked

Our MOQ varies by product type and material. Paper straw bags typically start at 300 pieces per style. Crochet and raffia bags start at 200 pieces. Cornhusk and wheat straw bags start at 300 pieces. We are flexible for first-time orders and can discuss lower MOQs for trial orders. Contact us with your specific requirements.

Sample production takes 7–10 business days. Bulk production lead time is 30–45 days after sample approval. The total timeline from order confirmation to delivery is typically 45–70 days. Rush orders can be accommodated depending on the season and capacity — please discuss your timeline with us.

We specialize in natural straw materials including wheat straw, raffia, seagrass, cornhusk, paper straw, and water hyacinth. We also work with canvas, cotton, jute, and can incorporate PU leather, genuine leather, bamboo, rope, and chain handles. If you have a specific material in mind, let us know and we'll source it.

Yes, we offer full ODM services. Our in-house design team creates thousands of new styles every year. You can share sketches, reference photos, or even just an idea, and we'll develop it into a production-ready design. We provide digital mockups before creating physical samples.

Standard payment terms are 30% deposit via T/T before production, with the 70% balance paid before shipment. For long-term partners, we can discuss alternative payment arrangements. We also accept L/C for large orders.

Yes, we offer comprehensive packaging customization including polybags with your branding, custom hangtags, care labels, barcodes, FNSKU labels for Amazon FBA, dust bags, and gift boxes. We can also help with retail-ready packaging design.

We offer flexible shipping options: FOB Qingdao (most common), CIF, DDP, and direct-to-Amazon FBA. Shipping methods include sea freight (most economical), air freight, express courier (DHL/FedEx/UPS), and rail freight. We'll recommend the best option based on your timeline and budget.

Absolutely! We welcome factory visits and video calls. Our facility is located in Qingdao, Shandong Province, China. We can also arrange a live video tour of our workshop if an in-person visit is not possible. Contact us to schedule.

We maintain strict quality control procedures and can accommodate third-party inspections. Our factory complies with international quality standards and we can provide relevant certifications upon request. We also support social compliance audits.

We export to over 30 countries worldwide, with strong presence in Japan, Australia, the United States, Canada, the United Kingdom, Germany, France, Italy, Spain, and throughout South America. We understand the import requirements and standards of each market.